Woodforest National Bank signs automation deal with Zelus

Woodforest National Bank has agreed to deploy Zelus Automation Platform’s SNAP system across its retail banking network, covering nearly 740 branches in 17 states. The rollout is expected to begin in the coming months and is designed to streamline operations as Woodforest prepares to move to Jack Henry’s SilverLake System.

Why it matters: - The agreement gives Woodforest National Bank a new automation layer across one of the nation’s largest community-bank branch networks. - The deployment is meant to support operational efficiency and customer service without adding complexity to Woodforest’s core technology stack. - The rollout aligns with Woodforest’s upcoming move to Jack Henry's SilverLake System™, making the automation decision easier to integrate.

What happened: - Zelus Automation Platform and Woodforest National Bank announced an agreement for Zelus’s SNAP platform on July 14, 2026. - SNAP will be deployed across Woodforest’s retail banking operations. - Woodforest’s network includes nearly 740 branches in 17 states. - The states covered are Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia and West Virginia.

The details: - Woodforest is headquartered in The Woodlands, Texas. - Woodforest employs approximately 4,300 associates. - Woodforest is an employee-owned institution. - Woodforest is an Outstanding CRA-rated institution. - Zelus says its SNAP platform is designed to streamline operations, reduce costs and improve the customer experience through automation. - The company’s social presence includes its LinkedIn page. - Julie Mayrant, Woodforest president and chief community bank officer, said the SilverLake move makes the integration a natural fit because SNAP works seamlessly with the system. - Russell Bond, Zelus chief executive officer, said the agreement reflects a shared vision for changing how community banks operate and serve customers.

Between the lines: - The deal suggests community banks are continuing to invest in automation that can plug into existing core systems rather than replace them. - Woodforest is framing the move as both a technology decision and a service decision, which signals a focus on efficiency and customer experience at the same time. - Zelus gains a high-profile community bank customer that can serve as a reference point for similar institutions.

What's next: - Implementation of SNAP across Woodforest’s operations is expected to begin in the coming months. - The partnership is positioned as long term, with both companies emphasizing shared goals around operational excellence and customer service. - Woodforest will continue its transition toward the SilverLake core while adding automation around retail banking workflows.